The Bank of the Nation Argentina will not request him "EVER" that he informs or confirms his keys or information across an e-mail.

To avoid, in the possible maximum thing, the access to Home Banking from places PUBLICS, like for example Cybercafes, universities, schools, booths, etc.

Argentina does not gain access to the Web site of the Bank of the Nation using links. Always write in the navigator the corresponding Internet address: www.directdoo.com he Must know that, if, on having deposited this Web direction, it visualizes a page that him is not familiar, it means that the Place is in the state of “Risk“.

Remind his access password to Home Banking and do not spread it, this one is personal and non-transferable.

Install a program antivirus in his team and keep it updated. Other safety programs as Firewall and Anti-Spyware also are recommended.

Whenever it should have some doubt one communicate to (011 4317-1420. There they will inform him and will advise in detail of how to gain access to Home Banking and of possible changes that are realized in safety.

Use of Personal Key

His user's identification and his personal key or password of Home Banking are the elements that allow him the access to the services that there offers the Bank of the Nation Argentina from his PC. Since these elements are those that the service of Home Banking uses to identify it like client and user of the same one, they must be protected so that they are only of his knowledge.

For it we recommend to him that:

Select a password difficult to foresee and easily to remember. Avoid to use passwords linked with dates of birthday, nros. of accounts, nros. of documents, personal information, repetitive characters or logical sequences. Avoid easily deductible passwords.

Differentiate his password. Do not use the same key for different services of Internet. His password of Home Banking must be only.

Do not spread it. Do not deposit his access key in the presence of third. Do not share his password with anybody. Under no formless circumstance his password to another person, even if the one that requests it identifies like personnel of the Bank or of Network Link.

Change his password into periodic form or if it presumes that it can be in knowledge of other persons.

Memorize his password and support it secretly, do not keep it in e_mails not in any other type of file. Do not note down them in visible places or of easy access, nor do a document of the type claves_bancarias.doc

I access to Home Banking from places publics

If you for some "urgency", turn out to be forced to use the service of Home Banking from a public place, be extremely careful:

Use the virtual keyboard clicking in the pigeonhole of "Revenue with virtual keyboard" that appears on our initial screen of access to the service.

Be cautious. Prevent from being persons next to him on having deposited the key and the navigator closing on having finished his operations.

Change the password. Remember that for major safety, it is suitable to change the access keys into any cash dispenser of the BNA or of the Network Link.

Risk page

The Bank of the Nation Argentina will not also invite it to operate in any foreign Web site to www.directdoo.com and/or for accesses that are not the conventional ones to operate. In the case that, for any technical disadvantage, the Web site of the BNA is not available, you will have access to Home Banking, NE 24 and InterPyme across a page similar to the following image:

E-mails politics (e_mail)

The BNA will not request by means of e-mails that he communicates to himself with any phone nro. so that he should confirm his personal keys of Home Banking or PIN of cash dispenser. Be cautious with the calls or not requested post office.

Distrust and do not answer any message that requests confidential information. Never answer e_mails where they should request him personal information and keys, others where they warn him about a supposed problem and/or request him to update the information corresponding to his information. This technical so called "Phishing" takes as an only purpose to obtain his personal information. There can come to you an e-mail seemingly sent by the Bank Nation that there contains the logo and other graphic details that give him a true appearance, inviting it to click in a link that will take it to a fraudulent place. If you are not sure of the legitimacy of an e-mail, try to verify it by telephone contacting straight the company that sent it.

Verify the authenticity and safety of the Place. Before depositing confidential information (user and password), verify that it is in a sure place. For this it is necessary to bear in mind that:  

In the top horizontal bar, the Web direction must begin with https://

In the bar of the state, in the low part of the navigator, a closed yellow padlock must appear: This one indicates that it is joining a sure place, on having done double clic on him, there will appear the certificate of authenticity where it will be able to verify the validity / validity of the certificate: